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September 19th, 2014 Board Retreat Presentation - Board Accomplishments 2014Board Accomplishments Board of Supervisors Strategic Planning Retreat September 19, 2014 Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Approved Board Bylaws & Defined Leadership Roles X X X Endorsed Org.Team Values & Support of Leadership Team Roles X X Endorsed Central Permitting Process &Customer Service Solution X X X Endorsed Monthly Development Facilitation Meetings for Applicants (Land Use & Pre-Submittal) X X X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Approved Benns Church Intersection VDOT 50/50 Grant Project Funding Solution X X Approved Efficient Strm Wtr. Billing Solution for Citizens X X X Promoted Economic Dev. Project Cavalier Pursuit -#2 Spot X X Engaged in State/Regional 460 Connector Project Lobbying X X X X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Approved Standards for Fire & Rescue for Buildings &Vehicles X X X Approved County Branding & Signage Solution X Adopted Policy Amendments Promoting Organizational Efficiency &Service Development: Purchasing X X Financial X X Non-Profit Funding Criteria X X Retail/Commercial Incentive Policy (In Draft) X X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Adopted Policy Amendments Promoting Organizational Efficiency &Service Development: Social Media Administration X X Cash Proffer Policy X X Energy Conservation Policy X X Leave Accrual & Payment X X Employee Appreciation Initiatives –“Spot Awards” Program X X Adopted a 3 Year Strategic Budget Plan to Eliminate Budget Deficit X X X X Reduced FY 14’ Deficit from $3.9M to Projected $1.4M X X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Resolved the Cash Flow Solution to Funding &Policy Challenges (Personal Property Billing Biannually) X Attended Bond Rating Agency Meetings Leading to Affirmation of County Rating as Aa X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements Endorsed Financial Efficiencies: a)Adjusted Refuse Center Hrs.X b) Technology Solutions for Efficiencies (Automation of Previously Manual Processes) X c) Fleet Replacement Plan & Leasing Solution X X d) Aligned Maintenance Funding from Capital to Operating (School & P.U.) X X e) IOW Museum Partnership Funding Solution X X Provided increased funding for Public Education with IOW Schools ranking #19 out of 132 school divisions on test scores X Leadership & Professionalism Organizational Goals/Strategic Direction Customer Service & Public Responsiveness Financial Mgmt. Operational Improvements New Programs/Practices Endorsed By Board: 1) Enhanced Board Communications (Direct Report Meetings & Agenda Development Meetings) X X 2)Enhanced Web Services &Social Media Deployment X X 3) School/County Improved Relations & Routine Chair/V. Chair Leadership Meetings X X X X